Terms and Conditions for AlpenLingo
Welcome to AlpenLingo. These Terms and Conditions govern your access to and use of our online platform and services, including personalized language tutoring, corporate language training, conversation practice sessions, exam preparation, and cultural immersion workshops. By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to all of these Terms and Conditions, do not use our services.
1. Services Overview
- Personalized Language Tutoring: We offer individualized tutoring in German, English, French, and Italian.
- Corporate Language Training: Tailored programs for businesses seeking to enhance their employees' language skills.
- Conversation Practice Sessions: Online and in-person sessions to improve fluency and confidence.
- Exam Preparation: Specialized courses for ÖSD, Goethe-Institut, and TELC examinations.
- Cultural Immersion Workshops: Workshops designed to deepen understanding of the German culture.
2. User Obligations
As a user of our services, you agree to:
- Provide accurate and complete information during registration and when scheduling services.
- Comply with all applicable laws and regulations.
- Maintain a respectful and appropriate demeanor during all interactions with AlpenLingo staff and other users.
- Ensure timely payment for all services rendered, as per the agreed-upon rates and schedules.
3. Payments and Cancellations
Specific payment terms, cancellation policies, and refund policies for each service will be communicated to you at the time of booking or enrollment. Generally, fees for services are due in advance. Cancellations made within a certain timeframe (usually 24-48 hours before the scheduled service) may incur a fee or forfeiture of the session.
4. Intellectual Property
All content, materials, and intellectual property provided by AlpenLingo, including but not limited to course materials, presentations, website content, logos, and trademarks, are the exclusive property of AlpenLingo or its licensors. You may not reproduce, distribute, modify, or create derivative works from any part of our intellectual property without express written consent.
5. Limitation of Liability
AlpenLingo provides its services on an "as is" and "as available" basis. We do not guarantee that our services will be uninterrupted, error-free, or meet your specific requirements. To the fullest extent permitted by law, AlpenLingo shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses, arising out of or in connection with your use of our services.
6. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Austria. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Salzburg, Austria.
7. Changes to Terms
AlpenLingo reserves the right to modify or replace these Terms and Conditions at any time. We will notify you of any changes by posting the updated Terms on our website. Your continued use of our services after such modifications constitutes your acceptance of the new Terms and Conditions.
8. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Address: 315 Mozartstraße, Floor 3, 5020 Salzburg, Austria
- Phone: +43 662 451 789